POSITION TITLE: Development Assistant
DEPARTMENT: Development/External Affairs

REPORTS TO: Development Operations Manager
STATUS: Non-Exempt

ABOUT PPTNM
Planned Parenthood of Tennessee and North Mississippi is one of Tennessee's oldest and largest private, non-profit health care agencies. For over 75 years, PPTNM has remained committed to providing high-quality, affordable reproductive services and education throughout Tennessee, north Mississippi, and parts of Arkansas and Kentucky. We have four health center locations in Tennessee: Memphis, Nashville and Knoxville.

Our mission is to improve health and well-being by providing high-quality, nonjudgmental sexual health care, honest and accurate sexuality education, and reproductive health and rights advocacy.

COVID VACCINATION REQUIREMENT FOR CANDIDATES SEEKING EMPLOYMENT:

PPTNM, as both a healthcare provider and a participant of Medicare/Medicaid, is subject to certain laws, regulations and orders requiring its workforce to be fully vaccinated against COVID-19 and its variants. PPTNM has therefore implemented a requirement that all employees be fully vaccinated. Candidates seeking employment with PPTNM will be required to: (1) be fully vaccinated against COVID-19 and its variants by their start date. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law, and (2) submit proof of vaccination by their start date as a condition of employment with PPTNM.

JOB SUMMARY

The Development Assistant provides crucial database and administrative support to the Development department; participates in fundraising activities including donor stewardship, public relations, direct mail appeals, and special events. The Development Assistant must be extremely detail-oriented and work to ensure delivery of impeccable donor services. Reports to the Manager of Development Operations. Significant interaction with the Director of Philanthropy.

ESSENTIAL FUNCTIONS:
Database Administration

• Assist Operations Manager in operation, maintenance, data input, data integrity and accuracy for the constituent database.

• Achieve proficiency in Blackbaud Raiser’s Edge NXT software for development functions.

• Create a schedule for and complete regular database maintenance such as deduplication, anonymous record and NCOA updates, others.

• Maintain current knowledge of database and third-party plug-in applications as needed.

• Provide ongoing assistance to front-line fundraisers and management; fulfill users’ query and export requests; create customized queries and reports for users.

• Work with Operations Manager to prioritize and accommodate competing requests for data and reports according to established priorities.

Donor Relations/Stewardship

• Process gifts from individuals, corporations, foundations, and organizations received in a timely manner; organize and ensure appropriate retention of gift and donor documentation.

• Generate gift acknowledgement letters, receipts, pledge reminders, membership renewal and welcome letters.

• Assist with maintaining and updating donor acknowledgment letters, appeals, and other donor materials. Proofread and copy edit as needed.

• Support special events by assisting with event data management, gathering and preparing registration materials, ordering supplies, day-/night-of support as needed, and other duties as needed.

• Assist Senior Leaders and Development team members with one-to-many donor communications, Governing Board communications, and scheduling.

• Respond to requests for information from donors and volunteers in a professional and timely manner.

Administration

• Handle all administrative details associated with Development-related meetings (i.e. prepare and distribute notices, agendas, minutes, etc.).

• Assist CDO and other Development team managers with the following duties: scheduling meetings, arranging travel, monthly reimbursements and credit card receipts maintenance, and calendar scheduling and maintenance, among other responsibilities.

• Coordinate the production of and distribution of donor meeting folders, event kits, and marketing and stewardship materials.

• Oversee general office duties at office, such as, but not limited to, sorting incoming and outgoing mail, maintaining office supplies, recycling, scheduling maintenance, office machinery, or shredding appointments, etc.

• Perform all functions with a high degree of accuracy and confidentiality.

• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION

• Alignment with the mission and values of Planned Parenthood

• Able to demonstrate behaviors that represent the Affiliate’s workplace values: We tend to the team; we respect and honor all people; we jump in; we try and we learn; we care for our business; we return to our mission.

• Must be discreet and safeguard confidential information; can be relied on to act ethically

• Experience with Microsoft Word and Excel, working with database and internet research; knowledge of Blackbaud Raiser’s Edge, a plus

• Knowledge of telephone and email protocols

• Excellent reading, writing and grammar skills. Both written and verbal.

• Exceptional skills in the areas of organization, attention to detail, time management, ability to manage multiple tasks, define and set priorities, meet deadlines and problem solve

• Ability to work with minimal supervision and direction

• Excellent interpersonal skills

• Excellent customer service abilities

• Demonstrated team player with strong collaboration abilities

• Must be able to work flexible hours including evenings and weekends, and travel within and outside organization region as job dictates

JOB REQUIREMENTS:

EXPERIENCE: A minimum of two years experience in an administrative position preferred, preferably in a nonprofit development office. Knowledge of Blackbaud Raisers Edge a plus.

COMPENSATION/BENEFITS PROGRAM:

• Competitive base salary commensurate with experience
• 100% Employer paid Medical, Dental, Basic Life/AD&D, STD, LTD (Employee Only Coverage)
• Voluntary Vision, “Buy-Up” options on Basic Life, Spouse, & Dependent
• 401(k) plan with matching opportunity
• Plum Benefits & Pet Insurance
• Starting PTO of 15 vacation days within first year (pro-rated based on start date), 2 Floating Holidays and 10 Paid Holidays

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.

NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:

Planned Parenthood of Tennessee and North Mississippi does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. PPTNM will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.

Employees are expected to perform duties as assigned and directed by management.