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Department: | Health Care Services |
Location: | Nashville, TN |
Universal Patient Navigator - Case Management
REPORTS TO: Sr. Manager, Health Centers/Chief Clinical Officer
STATUS: Non-Exempt/Hourly
About PPTNM
Planned Parenthood of Tennessee and North Mississippi is one of Tennessee's oldest and largest private, non-profit health care agencies. For over 75 years, PPTNM has remained committed to providing high-quality, affordable reproductive services and education throughout Tennessee, north Mississippi, and parts of Arkansas and Kentucky. We have four health center locations in Tennessee - Memphis - Midtown, Memphis - Summer/I-240, Knoxville and Nashville.
Our mission is to improve health and well-being by providing high-quality, nonjudgmental sexual health care, honest and accurate sexuality education, and reproductive health and rights advocacy.
COVID VACCINATION REQUIREMENT FOR CANDIDATES SEEKING EMPLOYMENT:
PPTNM, as both a healthcare provider and a participant of Medicare/Medicaid, is subject to certain laws, regulations and orders requiring its workforce to be fully vaccinated against COVID-19 and its variants. PPTNM has therefore implemented a requirement that all employees be fully vaccinated. Candidates seeking employment with PPTNM will be required to: (1) be fully vaccinated against COVID-19 and its variants by their start date. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law, and (2) submit proof of vaccination by their start date as a condition of employment with PPTNM.
Job Summary:
The Universal Patient Navigator (UPN) is a community health professional case manager that focuses on navigating patient’s to various resources. This role will focus on two (2) key areas: Patient Navigation and Case Management managing patient cases/calls. Similar to a "case manager or social worker," the UPN helps guide the patient to resoiurces needed. These may include services, but not limited to: abortion care, LGBTQIA, transportation for healthcare, housing/lodging, etc.
Key roles the UPN will partner with: Chief Clinical Officer, Sr. Manager, Health Centers, Health Center Manager's and Call Center Representatives.
Location: onsite and in-office 5 days a week.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient Navigation:
Case Management:
Role Competencies:
KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION:
JOB REQUIREMENTS:
EDUCATION: Associates or Bachelor’s Degree (Preferred), preferably in social work, human services, counseling, psychology, trauma care or project management
EXPERIENCE: Three (3)+ years of experience in case management, social work or human services work. Experience may be considered in lieu of education or a combination of both
CERTIFICATIONS (PREFERRED): CCM, LSW, CMSW
COMPENSATION/BENEFITS PROGRAM:
This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.
NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:
Parenthood of Tennessee and North Mississippi does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. PPTNM will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.
E-VERIFY PARTICIPATION:
PPTNM participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.